Frequently Asked Questions (FAQs)

1. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. Use this number on the courier’s website to track your order.

2. Can I change or cancel my order after placing it?

Orders can be modified or canceled within 12 hours of placement. Contact us at info@amiloe.com as soon as possible.

3. What materials are used in Amiloé products?

Our products are made from high-quality leather and recycled leather, designed for both comfort and durability.

5. What should I do if my item arrives damaged?

If your item arrives damaged, please contact us within 24 hours of delivery with photos of the damage. We will assist you with a replacement or refund.

6. Are Amiloé products suitable for all dog sizes?

Our products are designed to accommodate various dog sizes. Please refer to the product size guide on each item’s page for detailed measurements.